List of tables 5
List of figures 6
Introduction and Background
Maria Egbert and Arnulf Deppermann
1 7 Introduction
Eleni Mourtou and Markus Meis
2 16
Introduction to audiology: Some basics about hearing loss, hear-
ing technologies and barriers to hearing aid use
Maria Egbert, Simone Groeber, Jette Damsø
Johansen, Eila Lonka, Markus Meis, Kati Pajo,
Johanna Ruusuvuori and Louise Skelt
3 31
Hearing health care provision in the national systems of Australia,
Denmark, Finland, Germany, Switzerland
Elizabeth Keating and Pirkko Raudaskoski
4 46
Theoretical framework: Communicative technology for
augmented interaction within the field of Science, Technology
and Society (STS)
Maria Egbert and Arnulf Deppermann
5 52
Introduction to conversation analysis with examples from
Maria Egbert and Ben Matthews
6 61
User centered design: From understanding the hearing aid user
towards understanding interaction with hearing instruments
Analytical Chapters
Examining hearing loss in authentic interaction
Louise Skelt
7 69
Dealing with misunderstandings: The sensitivity of repair in
hearing impaired conversation
Kati Pajo
8 82
Difficulty to receive a spoken message due to hearing loss:
Analysis of a private interaction between two sisters at a coffee
Simone Groeber and Simona Pekarek Doehler
9 92
Hearing-impaired adolescents in a regular classroom: On the
embodied accomplishment of participation and understanding
Arnulf Deppermann 10 108
Negotiating hearing problems in doctor-patient interaction:
Procedures and problems of accomplishing shared reality
Maria Bonner
Trine Heinemann, Ben Matthews and Pirkko
Some linguistic observations on testing hearing
Hearing aid adjustment: Translating symptom descriptions into
treatment and dealing with expectations
Cathrine Brouwer and Dennis Day 13 149 A hearing aid consultation: WHO/ICF guidelines and compliance
Minna Laakso 14 164
Aphasia as an example of how a communication disorder affects
Elisabeth Gülich 15 173
Conversation analysis as a new approach to the differential
diagnosis of epileptic and non-epileptic seizure disorders
Arnulf Deppermann and Maria Egbert 16 187
Conclusions and future perspectives for application and

Antti Aarnisalo
Charles Antaki
Audiology, otolaryngology
Applying conversation analysis
Erik Brodersen
Jacob Buur
Alexander Görsdorf
User centered design
Person with hearing loss, user of hearing technology, blogger
Klaus Have
Thomas Kaul
Change management
Hearing rehabilitation
Tanya Stivers
Social interaction in medical settings
Notes on authors
Transcription conventions 226