Associate Professor
University of Southern Denmark
Institute of Business Communication and Information Sciences (IFKI) and Sønderborg Participatory Innovation Research Centre (SPIRE)
Conversation Analysis
trineheinemann.weebly.com/

“Within both home help interactions and audiological consultations I am primarily interested in how these institutions are talked into being and how patients'/clients'/care-recipients' personal needs, wishes and knowledge are met or alternatively countered by the institutional representative.”